Outlook defaults your reading view zoom level to 100%.
Some of us, like me, need it to be a bit bigger to read it comfortably.
Down in the lower right hand corner is the below.
When you click on the slider to change it and then click on another email, guess what, it pops right back to 100% automatically. Very frustrating.
If you click on the number 100% right next to it, the below shown window will pop up:
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